Money · Collections & Arrears

Collections & arrears

Payments, Direct Debit mandates and a structured arrears ladder with AI-drafted chasers — escalated only with your approval.

Funds are held in your block’s own trust account

Reeve never holds your money. Service charges sit in the company’s ring-fenced s42 trust account; Reeve runs the books and the payment rails only.

Collection rate

86%

of demanded this period

Total arrears

£4,664

3 units

DD mandates

22/24

1 pending · 1 none

Payments logged

21

this period

Flat 22

90+ daysLetter before action

Claire Dubois · oldest due 25 Apr 2026

£2,915.00

outstanding

Chaser history

  1. letter before action· post · 2 May 2026AI
  2. reminder· email · 26 Oct 2026AI
  3. formal notice· email+post · 10 Nov 2026AI

Flat 5

31-60 daysFormal notice

Tomasz Nowak · oldest due 25 Oct 2026

£1,166.00

outstanding

Chaser history

  1. reminder· email · 26 Oct 2026AI
  2. formal notice· email+post · 10 Nov 2026AI

Flat 14

0-30 daysReminder

Rachel Green · oldest due 25 Oct 2026

£583.00

outstanding

Chaser history

  1. reminder· email · 26 Oct 2026AI